Privacy Policy

Information We Collect

We collect the following types of information:

Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order or create an account.
Non-Personal Information: Browsing data, IP address, device type, and cookies to enhance your experience on urbaneebike.com.

How We Use Your Information

We use your information to:

Process and fulfill orders.
Communicate with you about your orders, promotions, or customer service inquiries.
Improve our Website and services.
Comply with legal obligations.

Sharing Your Information

We do not sell your personal information. We may share your information with:

Third-party service providers (e.g., payment processors, shipping companies) to fulfill orders.
Legal authorities if required by law or to protect our rights.

Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.

Data Security

We implement reasonable security measures to protect your information. However, no online system is completely secure, and we cannot guarantee absolute security.

Your Rights

You may:

Request access to or correction of your personal information.
Opt out of marketing communications.
Request deletion of your data, subject to legal obligations. Contact us at support@urbaneebike.com to exercise these rights.

Changes to Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and your continued use of the Website constitutes acceptance.